evolve your Sales, Operations and HR

16 Dec evolve your Sales, Operations and HR

Now, we all have questions about Growth. To grow you have to decide because as a Leader, your  job is to make decisions.

first decision you have to take is; to evolve or transform?

Evolution is the Gradual development or advancement, of something.

Transformation is Change to a completely new avatar, at a faster pace.

See, you choose transformation then stop doing everything you do and work on your passion; you are crazy and you will get all the help during your journey. start it now. here I can say Vishal Virani has stopped his all work in an outsourcing company and he took the decision to go with an idea. ( he now raised 250 crore in his Dhiwise startup) this is the power of focusing on one thing and transformation.

if you have chosen to evolve ( 97% of people choose it because we need to take care of the sustainability of the business and think about scalability also. Supweworks is the best example of an evolving company, even you can meet Nirav alagiya , CEO of Optimumbrew who has evolved his sales, operations and HR processes as per growth continuously)

now whole guide is available in this article as you choose to evolve, congratulations, is a wise decision now, it’s even a realistic decision too.

In the AI time, Growth needs a structured approach. From structure approaches we can strategy to win.

Let being with constraints, We all are passing through two challenges ;

Recession: Slow down, Depression 

Disruption due to AI: A break or interruption in the normal course or continuation of some activity, process, etc.

it was a pandemic, a few years ago which succeded,( Big smile!)

Let’s begin with How to grow; in any business, three basic areas need to be addressed to grow

Think on Sales: Value addition and market positioning 

Work on Operations: Processes to support your clients 

Be with People: Mindset to grow

How to evolve Sales Operations

Ask two questions for value-driven marketing
Where to play?
How to win?

You have different channels to get leads, or you can open new segments

Now, you should have proper sales operations to win clients’ trust.

You can think on
– blue ocean strategy – find the new segment
– make a community and support them to grow with different products or services
– ⁠improve marketing to reach more customers in the same segment

How we support our clients to enhance their sales during Growth consultancy,

first of all, we establish a mission and position ourselves in the niche
we understand that rising necessity is a must and Marketing is important so create a dedicated team to support us to spread awareness and thoughts.
we work with business analysts and understand buyers’ behaviour; and needs Vs wants
we regularly set meetings with effective frameworks for ⁠Data and analytics strategy- to identify, model, understand and predict sales trends and outcomes.
our coaches set with the sales team and support them to Sell our core beliefs, and principles so that customers can trust us.

Technical or Core Operations

Make your process faster, cheaper and better :

The purpose of any process is to provide value to the customers. Clients measure you from your processes and behaviours.it supports you to close the leads.

Data integration is very important for Process redesigning

How to Measure Processes
– Retention shows your easy methods
– New customers coming shows your simplicity to buy

How Chetanpatel world team support our clients to create processes aligned with their growth plan during Growth consultancy,
we support them in deciding on investing in AI technology to get more productivity
we brainstorm with different departments and List out critical skills needed for future success.
we do output-process-input (OPI) analysis and make decisions based on data.

we emphasise Revenue operations (RevOps), its all about go-to-market functions such as marketing, sales and customer service to create an end-to-end revenue process.

Now it’s time to work on HR operations 

Your team must know,

• What are we promising?
• What are we delivering?
• Are we meeting the expectations of our customers?

It’s time to work on resources

Protect talent and those who believe in what you believe
Some of the resources to be aligned for repurposing
Trimming will support you to keep your culture alive and make your organisation profitable.

How does our HR support team support our clients to win with employees during Growth consultancy,
Deciding on hiring new talent VS investing in new technologies.

Manage operational risks by brainstorming all possible risks and scoring them for prioritization.

Team and their mindset will play a big role in your transformation so our counsellors and coaches work with them.

We have seen that our coaching and counselling have made differences in 94% of our assignments.

Let me share how to work with management for growth, we ask them to do below things ;

1. You need to understand how artificial intelligence can drive business outcomes. ( we religiously work with all the departments to capture output and outcome)

2. you need to reimagine processes, foster adoption, and develop the right capabilities, roles, and governance. ( without disturbing current operations installing new processes is an art and science for us, take our review from Mahesh Patel, CPO of Vision Infotech and Rahul Patel, CMO of Vasundhara Infotech)
3. If you want a transformative impact from AI—not an incremental one—you need to redesign processes and foster adoption. And you need to think about these things from the very start, as you develop your AI solutions. (it’s a very difficult job which takes lots of energy and effort)
4. ⁠To maximize impact, we reimagine processes end-to-end, leveraging AI’s full potential to drive efficiency, improve decision-making, and enhance experiences. ( we enjoy this transition period and give them hand-holding support 24X7 )
5. ⁠Our coaching team also focuses on setting up the support and incentive structures that spark adoption, pushing innovation forward through robust change management. (It is a very important and complex task tasks calculation too)
6. ⁠Data is the lifeblood of artificial intelligence, and generative AI helps build and manage datasets of much greater size and quality. ( here we take support from BIG companies and connect them with our clients for more understanding and fat execution )
7. ⁠We help implement a set of AI principles and practices that stress accountability, transparency, fairness, and inclusiveness in how you use AI in business.
8. ⁠We help our clients from design to implementation, optimizing performance, cost, and security while leveraging robust yet flexible tools
9. ⁠Use AI tooling for analytics and visualization, setting up efficient operations across data, modelling, and release pipelines.
10. ⁠Generative AI will have a profound impact on employee productivity, it will also create a need for continuous upskilling, improved governance, and strategic workforce planning. We help clients design the workforce of the future, transforming individual roles and skills while rewiring the enterprise operating model.

Lastly, keep in mind that, If you only think about how your business is working, you will not survive.

You have to think about how customers’ needs and wants are changing, and how the environment is changing. be watchful. your mental being and promptness will decide the company’s future.

Let’s create a growth plan for your world, contact our consultants to create your Blueprint.