Network

04 Feb Network

Network | Relationship with Client:

Building and maintaining strong client relationships are important for sustainable business growth. It’s common for business owners to focus their resources on gaining new business. However, you don’t need to rely on gaining new clients to get new projects. Continuing to work with existing clients can keep your project pipeline full and lead to referrals to other clients.

Once on boarded, it’s easier for companies to re-engage the same independent
talent. Building a strong relationship with your clients earns their trust and re-engaging you will save them time and money. Once a client knows that you are dependable and can successfully perform the tasks required for a project, they will be more likely to engage you on future projects.

Here are 11 proven ways to build and maintain strong and positive business relationships with your clients:

1. Focus on communication

    1. Timely, efficient communication should be priority.

    2. Demonstrate that your client’s project and satisfaction are important for you

    3. They should feel that their ideas and concerns will be taken seriously

2. Be positive

   1. Due to responsibilities we stress out but its important to show positive face to client.

   2. Your positivity will give feel to client about your confidence and feel about

your work
your client as an individual

3. Treat

1. Acknowledge that you see them as a person instead of just paycheck
2. Even though it is business relationship, do personalize like ask about family,

send email about news of his favorite knowledge

4. Share
    1. If client doesn’t understand expertise then feel ignorant and disconnected form

    development of project

     2. Share information that help them and build trust and confident in process

     3. Explain what you did, why you did it and how you came to your decision will help them fee knowledgeable and in the loop

5. Be open-minded
    1. To build strong and lasting client relationship they must try and rely on you as expert
    2. For best interest of project always show openness for idea sharing
    3. By confidently expressing your honest opinions, client will respect your initiative and desire for excellence.

6. Exceed expectations
    1. One of the best ways to help build strong client relationships is to develop a reputation as an independent professional who delivers     exceptional results
    2. Make sure that you don’t oversell yourself and promise unrealistic results.

     3. By setting reasonable expectations, you give yourself the opportunity to completely impress the client with the final project and position yourself as someone they would like to continue to work with.

7. Understand your client’s goals

1. To succeed, you’ll need to understand your client on both a micro and macrolevel.
2. On the micro level, you’ll want to understand the goals and objectives for the project at hand.
3. But on the macro level, you’ll want to understand how this project fits into the organization as a whole, as well as any key details about the client’s culture that might help you in your engagement. The ability to understand your client’s goals will help to build a relationship of trust and mutual respect.