28 Dec L – Listener
Communication is a function of listening
Great leaders understand the 2:1 ratio—two ears and one mouth. Leaders don’t just give orders. They listen to their team, their customers, their peers, and their competitors because they know it is the best way to understand a situation so they can make the best decision possible.
“We should never pretend to know what we don’t know, we should not feel ashamed to ask and learn from people below, and we should listen carefully to the views of the cadres at the lowest levels. Be a pupil before you become a teacher;
learn from the cadres at the lower levels before you issue orders.”
Your listening makes you more descriptive so be present to your listening while speaking
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