Foster Open Communication

17 Oct Foster Open Communication

The most successful client relationships are the ones that foster open communication. Your clients need to be able to get in touch with you, feel comfortable asking you questions and, in general, feel like you’re easy to reach and communicate with.

Do whatever it takes to foster open communication with your client. While this will look different for every customer—and every relationship—it may include:

* Regular conference calls

* Daily email updates

* Brainstorming sessions with the client and their team

* In-person meetings

The more you open the lines of communication between yourself and your client, the more comfortable they’ll feel with you—and the more likely it is that the relationship will go from a one-time client to a long-lasting