Customer Satisfaction

10 Jun Customer Satisfaction

Once a customer is acquired, it is equally important that he is satisfied with your service or product. Remember, people don’t buy expensive product or service just because it has great features, they purchase it because these products come with great customer satisfaction too.

Seven ways to maintain customer satisfaction 

1. Love the feedback

2. Be a good listener

3. Start with agreeing

4. Response time

5. Accept when you have screwed up

6. Keep your client-facing employees happy

7. Align all your departments